Terms of Service

Acceptance of terms

By accessing or using bollo.io, you agree to these Terms of Service and applicable laws and regulations. You are responsible for compliance with laws that apply to you and your use of the service.

Permitted use

You may use the platform only for lawful purposes. You may not use it fraudulently, transmit harmful code, interfere with the platform or connected systems, access areas without authority, or reproduce, duplicate, copy or resell parts of the platform contrary to these terms.

Subscription terms

• The service is supplied as a monthly subscription and may include location management, review management, content or supported platform services, analytics and related tools.
• Subscriptions renew monthly unless cancelled before the next billing cycle.
• Subscription fees are charged monthly and are non-refundable unless otherwise agreed or required by law.

Service availability

We aim to keep the service available, subject to maintenance, updates and events outside our reasonable control. Any compensation or service extension for downtime is governed by the customer agreement applicable to the subscription.

User obligations

You are responsible for account security, authorised use and compliance with data-protection rules. You must have a lawful basis and obtain any consent required before customer data is provided or customers are contacted through the service.

Service description

The service may include review management, review invitations, location or profile management, analytics, reports, unique QR codes, NFC or printed materials and integrations with supported third-party platforms. Exact services depend on the selected package and written agreement.

Intellectual property

All intellectual-property rights in the platform and content supplied by Bollo or its licensors remain with Bollo or the relevant licensor. Customer content remains the property of the customer or its owner. The customer grants Bollo the rights reasonably necessary to provide the services.

Disclaimer of warranties

The service is provided as is and as available to the extent permitted by law. Bollo does not guarantee a particular number of reviews, ranking, visibility, revenue or customer outcome, as these depend on customer behaviour and third-party platforms.

Limitation of liability

To the fullest extent permitted by law, Bollo is not liable for indirect or consequential losses, loss of profit, business interruption, anticipated savings, data, opportunity, goodwill or reputation arising from use or inability to use the service. Nothing excludes liability that cannot legally be excluded, including liability for fraud or death or personal injury caused by negligence.

Changes

Bollo may amend these terms. Continued use after an updated version takes effect constitutes acceptance where permitted by law.

Governing law

These terms are governed by Danish law, and disputes are subject to the jurisdiction of the Danish courts unless mandatory law provides otherwise.

Contact

Questions regarding these terms can be sent to info@bollo.io.